Please read these terms carefully before using our services
Welcome to CareLine Support. These Terms & Conditions ("Terms") govern your use of our customer care helpline service centre, including our website, phone support, WhatsApp and email assistance. By contacting us or using our services, you agree to be bound by these Terms.
By accessing our website or using any of our support services, you confirm that you have read, understood and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our services.
CareLine Support provides customer care and helpline support services aimed at resolving various types of customer problems and issues, including technical support, billing assistance, refund guidance, complaint registration, account recovery and general enquiries. Our services are provided on a best-effort basis with the goal of achieving first-contact resolution wherever possible.
You agree to use our services only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You further agree:
While we strive to resolve every issue, the outcome of any support request may depend on factors beyond our control, including third-party policies and technical limitations. We do not guarantee that every issue will be resolved in a specific manner or within a specific timeframe.
CareLine Support is an independent customer care helpline service centre. Unless expressly stated, we are not affiliated with, endorsed by, or an official representative of any specific brand, company or product. All trademarks mentioned belong to their respective owners.
Consultation with our support team is provided free of charge. You are responsible for any standard call or data charges levied by your telecom operator or internet service provider. Any optional paid services, if applicable, will be clearly communicated before you proceed.
To the maximum extent permitted by law, CareLine Support shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of our services. Our total liability for any claim shall not exceed the amount, if any, paid by you for the specific service in question.
All content on this website, including text, graphics, logos and design, is the property of CareLine Support and is protected by applicable intellectual property laws. You may not reproduce, distribute or modify any content without prior written permission.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. By using our services, you consent to the practices described in that policy.
We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the revised Terms.
We reserve the right to refuse or terminate service to any user who violates these Terms or engages in abusive, fraudulent or unlawful behaviour, without prior notice.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
If you have any questions about these Terms & Conditions, please contact us:
By using our customer care helpline services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.